This manual is aimed at providing EVA Emergency users an overview on the mobile and web application functionalities and how to use them.
The puzzle jigsaw symbols on the left of the page mark important pieces of information for the understanding of the application.
We have written a one-page set up guide if you want to get going quickly: Quick Guide
For EVA Emergency to be functional, your telephone number has to exist in the back end web application (associated to one or more Sites). The first person needs to create a Company in the back end web application and one or more Sites associated to that Company. Individual users can then be added to one or more Sites.
If you want to try EVA Emergency, please register here and create a Company, Sites and Users. It’s free and it only takes five minutes!
Mobile Application Installation
Locate EVA Emergency in the Google Play Store (android smartphones). EVA Emergency is not available for iOS devices yet (launch expected late 2017.)
EVA Emergency requires certain application permissions to work properly, including Location Services, access to Phone, SMS and storage. Please ensure your smartphone settings enable these permissions.
Mobile Application Log in
Typically for you to use this application, a Site Administrator needs to give you access to a particular Site from the back end web application.
Open the application by tapping on the EVA icon in your smartphone.
Type in your mobile telephone number and select the country you are in. This will trigger an SMS text message to be sent to you with a six digit verification code which will automatically be entered in the app. Agree the Terms and Condition and click ‘Log in’.
If the Site Administrator(s) haven’t registered your details in the back end application the sign in process will fail. Contact your Site Administrator(s) and confirm your details have been entered into the system.
You can close the application normally and it will remain functional. However you need to remain signed in and you need to have Location Services and Mobile Data enabled and fully functional in your smartphone. If you turn off your phone or restart it you will be automatically logged out.
Mobile Application General Use
Once you have signed in, you will see the home screen where you can open the Site(s) where you are a user.
Tap on the relevant Site and access the emergency map. The information displayed has been entered by a Site Administrator. Please note that the Site will typically be larger than it is in reality. This is to establish a safe boundary to ensure alarm notifications reach all personnel onsite (due to inaccuracies in GPS or other location services) or close to the Site.
You can call relevant Site personnel by tapping the Contacts button.
In case of alarm, your smartphone will sound a distinctive sound. You should then unlock the screen –if applicable-, read the incident description and declare yourself as OK or in distress (SOS) to the Warden(s). Once you do so the application will show you the site map with details on the emergency. You can change your status to SOS or OK using the toggle at the bottom of the screen. This alarm overrides low volume or silent settings in your device.
If the Wardens have required you to proceed to a designated assembly point (as per the map) you should declare yourself assembled once you get there by ticking the checkbox next to the ‘I have assembled’ text at the bottom of the screen.
If you are a Warden
If the Site Administrator(s) have given you Warden permissions, on top of the general functionality describe before, you can raise the alarm and manage Site emergencies.
To raise the alarm in a Site tap on the home screen and tap on the ‘Raise Alarm’ button.
Describe briefly the emergency and what people have to do (e.g. ‘Fire in production line 3, proceed to assembly points.’) Select one or more icons in the top bar and place them in the map where relevant. All users will receive this information in their smartphones. Click the ‘Exercise only’ checkbox if it is not a real emergency and confirm the alarm.
You can edit the emergency details as it develops, e.g. you may want to relocate the location of the hazards, designate no-go zones or set new assembly points. You can also change the emergency description and the instructions. To do this click on the ‘Edit’ button during an emergency.
During the emergency you can monitor the location of all active users and the progress of the assembly process if relevant.
The following table describes the meaning of the possible user appearances:
Table 1: Users appearance
If you want to call any particular User –displayed as circles or squares in the map- you can tap it and press the telephone button.
Please note that there may be more occupants on the site apart from the ones appearing on the screen, such as people not registered in the application, without the correct application permissions, with a depleted battery etc.
When the emergency is finished, tap the ‘Clear Alarm’ button. It is important that you remember to clear the alarm when it is finished. Otherwise the application will keep working in the background using data, battery and resources.
Back End Web Application Log in
If you are a Site Administrator, a Company Administrator or both you need to be registered as such in the back end web application.
To register a Company you need you open https://admin.evaemergency.com/register and enter your email, mobile number and other personal details. If you have already registered, you can sign in through https://admin.evaemergency.com/users/sign_in directly.
If you are a Company Administrator or a Site Administrator, both sets of Terms and Conditions apply to you.
The first Company Administrator is the one that creates the Company in the application and creates one or multiple Sites with their respective Site Administrators. Company Administrator can invite other users to join as Company Administrators too.
All other Company / Site Administrators need to be entered into the system prior to their login for them to be allocated to the relevant Company / Site.
Typically, one-site companies will have the same person acting as Company Administrator and Site Administrator whereas multi-site companies could have these two roles separated depending on their internal company structure.
It is recommended to allocate a minimum of two Company Administrators and
two Site Administrators, to provide a more robust setting to deal with forgotten passwords, leave etc.
If you are a Site Administrator
If you are a Site Administrator, you need to have access to both the mobile application and the back end web application.
Only Company Administrators or Site Administrators can nominate Site Administrators.
You have the same functionality as a Warden in the mobile application, but additionally you can edit the Site characteristics (boundary, location of medical / firefighting equipment, location of assembly points) as well as set the emergency contacts for the Site and manage all Site users from the back end web application.
Your role is critical in that you are responsible for keeping the Site details and -more importantly- the register of users up-to-date. You can also audit the status of the mobile app in the registered users, i.e. do they have EVA ready?
If you are a Company Administrator
Company Administrators are the first ones to register and create the Company. They are in charge of creating managing payment details (credit card).
You can nominate yourself as Site Administrator (or Warden or Standard User) if you want to have mobile app functionality too.
Your need to ensure that payment details are valid and current to ensure the application remains functional at the Site.
The following table summarizes the features and duties of each type of user.
Table 2: Summary
(1) The same person can hold both the Company Administrator and Site Administrator roles.
The diagram below provides an overview of a typical Company structure within the application.
Diagram 1: Typical Company structure